FAQs

What is the Barcelona Market Card?

The Barcelona Market Card is your all-access pass to exclusive discounts, tastings, and unique experiences at Barcelona’s top markets and participating vendors. It’s perfect for exploring local flavors and culture!

Where can I use the card?

The card can be used at various markets, including Mercat de la Boqueria, Mercat de Sant Antoni, and Mercat de Santa Caterina, as well as at participating vendors listed in the guide or app.

How do I get my Barcelona Market Card?

You can purchase your card online, at select market entrances, or through participating vendors. For digital cards, download it directly to your mobile device.

How do I use my card at a vendor’s stall?

Simply show your physical or digital card to the vendor. They will validate it and apply your discount or offer.

Are there any limits to using the card?

Each cardholder can redeem an offer once per vendor. Additional purchases are welcome but will not be eligible for further discounts.

Can I share my card with someone else?

No, the card is non-transferable and must be used only by the cardholder.

Discounts and Offers

What kind of discounts or perks can I get? 

Discounts vary by vendor but include:

• Percentage discounts on products.

• Free samples or tastings.

• Exclusive access to events or tours.

Are all products at participating vendors eligible for discounts? 

Offers are vendor-specific. Some may apply to certain categories of products only. Check the vendor’s terms for details.

Validity and Duration

How long is my card valid? 

The validity period depends on the type of card you purchase:

• 1-day, 3-day, or 7-day options for standard and premium cards.

• 14-day options for VIP cards.

• Annual cards are valid for 12 months from the date of purchase.

Can I extend the validity of my card? 

Extensions are not available. If you’d like more time, consider purchasing another card.

Issues and Support

What should I do if my card isn’t working? 

Please contact our support team immediately at [Support Email/Phone Number], and we’ll assist you.

What happens if I lose my card? 

Upgrades and Add-Ons

Can I upgrade my card? 

Yes! You can upgrade your card to a premium or VIP level to enjoy additional perks, such as guided tours, priority access, and exclusive events. Visit [Website/QR Code] to upgrade.

Are add-ons available for purchase? 

: Yes, you can purchase additional experiences like cooking classes, tastings, or guided tours through our website or participating vendors.

Cancellations and Refunds

Can I cancel or get a refund for my card? 

Refunds are only available for unused cards within 14 days of purchase. Contact our support team for assistance.

What happens if a market or vendor is closed? 

We recommend checking the operating hours of markets and vendors before your visit. While closures are rare, we cannot offer refunds for unused discounts.